Flexibility is one of the key reasons why small to midsize businesses (SMBs) are adopting cloud-based services. Giving employees the flexibility to access applications, data and infrastructure anytime, anywhere, leads to faster decision-making, improved customer service and responsiveness, greater productivity, more collaboration and more innovation. It also reduces costs, leads to greater employee engagement, and meets the need of both older and younger workers.
Not surprisingly, organizations are increasing their use of cloud-based apps. A recent Forrester Consulting study found that about 53 percent of apps were cloud-based in 2018, and that number is expected to exceed 80 percent by 2020.
The study also found that 26 percent of information workers are now “cloud workers,” defined as those who “spend much of their day using browser-based business apps across various devices” and “feel that the ability to access company resources from any location is crucial to their work/life balance.” In other words, mobility and the cloud are speeding forward side by side as workers demand access to corporate IT resources from their smartphones, tablets and laptops.
To meet this demand, SMBs are increasingly turning to an Infrastructure-as-a-Service (IaaS) model in which hardware, software, storage and other IT resources are hosted by a third-party service provider and accessed on virtually any Internet-connected device. IaaS shifts the financial burden of IT procurement, management and maintenance to the service provider, and makes it possible to scale IT resources up or down to meet changing business requirements.
With the cloud, employees have ready access to the information they need to serve customers, and can easily share, review and edit documents. Remote teams can stay connected through communication and collaboration tools.
But cloud access brings security risks. Many organizations that rely upon the cloud to support mobility are also relying upon mobile employees to manage their own devices and follow security best practices. Because humans are always the weakest link in the cybersecurity chain, security can be compromised by users who visit questionable websites, download malicious software, utilize unsecure networks or fall prey to phishing scams. Organizations need to consider the pros and cons about a data center to create a comprehensive approach to the cloud that addresses access controls and device security.
RMM’s data center services enable SMBs to capitalize on the benefits of the cloud while minimizing these risks. Our two SSAE-16 SOC 1 Type II data centers provide virtualized server infrastructure and data storage protected by advanced firewall security and intrusion detection and prevention. We also offer automated and managed backup and disaster recovery to protect business-critical data.
In addition, the RMM team includes cybersecurity specialists who can help you develop a mobile and cloud strategy that protects endpoint devices and reduces the risk of unauthorized access to your cloud-based resources. Our managed services include ongoing monitoring and maintenance of your infrastructure to ensure that operating systems, applications and security tools are kept up-to-date.
The cloud fills a very basic need for today’s mobile workforce — the ability to remotely access files and applications — but it doesn’t exist in a vacuum. Let RMM show you how our end-to-end, full lifecycle approach can help you take full advantage of the flexibility of the cloud while protecting your applications and data from security threats.