As organizations worldwide shifted to work-from-home models due to the COVID-19 pandemic, adoption of Microsoft Teams skyrocketed. There were 115 million active daily users of Teams in the last quarter of 2020, according to Microsoft earnings data. That’s up from just 20 million in November 2019. A Statista Research Department study found almost 29.71 percent of organizations have used Microsoft Teams for remote work in 2020.
Launched in 2017, Microsoft Teams is a collaboration tool that brings together conversations and content in one unified platform. It features a persistent, threaded chat feature and a teamwork hub for sharing files, launching voice and video collaboration meetings, and collaboratively editing documents. Designed to keep the entire team informed, engaged and productive, Teams also provides for private chats when communication with the group isn’t needed or desired.
As part of Microsoft 365, Teams also integrates seamlessly with Microsoft productivity applications so that users can shift seamlessly between Teams, Word, Excel, PowerPoint and SharePoint. It incorporates the advanced security and compliance capabilities of Microsoft 365, including encryption to protect sensitive data.
Interactive Training from RMM
While getting started with Teams is fairly easy and intuitive, comprehensive training can help remote workers utilize the platform more effectively. That’s why RMM Solutions will be conducting a 90-minute Virtual Hands-On Lab at 1:00 PM CST on Feb. 25th.
The Microsoft Teams Virtual Hands-On Lab is part of RMM’s Customer Immersion Experience (CIE) series. The CIE creates a unique, interactive experience that allows you to explore Microsoft 365 solutions in depth without a sales pitch. Participation is strictly limited to maximize the value of the training.
You will be provided with a demo persona so you can take a guided tour of Teams features and capabilities. A Microsoft Certified Trainer will walk you through the Teams platform with a focus on chat, file sharing and video conferencing. You’ll also learn how to stay productive with the planner and calendar functions.
The lab will show you how to create Channels — dedicated sections within a team that allows you to organize conversations and files by topic, project and other criteria. Tabs can be used to present web-based content within channels and group chats so that it’s easily accessible.
Making the Transition to Teams
Microsoft Teams is included with Microsoft 365 Business Essentials, Business Premium, and Enterprise E1, E3 and E5 license plans. It is also available to certain education and government customers, and is grandfathered into the retired Enterprise E4 subscription. It isn’t automatically available under the Microsoft 365 dashboard. Your Microsoft 365 administrator will need to turn on access and perhaps do some configuration work so that you can use Microsoft Teams.
If you are looking to implement Teams across your organization, you should take a strategic approach to ensure broad user adoption. It’s important to define which users and roles will be allowed to create teams and develop procedures for them to follow. If you decide to allow guest access, you’ll need to develop security policies and processes for managing guest accounts. Analyze your IT environment and your Microsoft licenses so that there are no surprises when it comes time for deployment.
Once Teams is deployed, you’ll need to help users transition from their current collaboration apps. Hands-on training can help. Encourage your users to register today for RMM’s Virtual Hands-On Lab.