Building out a data center is a very expensive, complex process that’s beyond the capabilities of many small to midsize businesses (SMBs). As a result, these organizations house their IT equipment in whatever space is available, such as an office, a storeroom, or even an open cubicle. Problem is, none of these spaces is designed to protect and support IT equipment.Building out a data center is a very expensive, complex process that’s beyond the capabilities of many small to midsize businesses (SMBs). As a result, these organizations house their IT equipment in whatever space is available, such as an office, a storeroom, or even an open cubicle. Problem is, none of these spaces is designed to protect and support IT equipment.
A proper data center has redundant power and connectivity to prevent downtime and service disruption. It has a specialized cooling system to keep equipment from overheating. It is physically secured to prevent unauthorized access and tampering. It is structurally sound enough to withstand weather events, and has proper fire suppression capabilities.
Although IT environments are becoming less focused on hardware, the physical data center is still critical to ensuring the delivery of mission-critical services, maximizing productivity and optimizing the customer experience. As organizations rely more and more on technology to function, the cost per minute of data center outages continues to increase.
Here are some of the most common causes of downtime:
- Power Outage. Loss of power, uninterruptible power supply (UPS) battery failure and UPS overload can take down systems and bring business to a grinding halt. Lack of planning, redundancy and maintenance are often the culprits, although the cause of a power outage is often outside your facility and, therefore, out of your control.
- Human Error. Even a perfectly designed data center isn’t a “set and forget” environment. It needs to be properly managed and maintained, and new tools must be added correctly to avoid disruption. Smaller organizations typically lack the expertise to manage an on-premises data center, resulting in costly downtime.
- Cyberattack. In many cases, cyberattack can be linked to human error as phishing emails often trick employees into clicking malicious links, downloading malware-ridden files and handing over credentials and sensitive data to the wrong people. However, many organizations simply lack the security tools and expertise to detect and prevent sophisticated threats.
- IT Equipment Failure. Equipment can fail for a number of reasons, from lack of maintenance to excessive heat caused by inadequate cooling. Without redundancy and readily available technical support, downtime caused by equipment failure can be extensive.
- Water Damage. With all the talk about cybercrime, it can be easy to lose sight of the very basics of keeping your data center functional. Water incursion from a bad storm, a pipe explosion or a leaky roof is a common cause of downtime.
Housing your IT equipment in an enterprise-class data center can minimize these risks. That’s why it makes good business sense to partner with a colocation data center service provider. Hosted infrastructure services offer redundant power, multiple Internet connections, redundancy, security and expertise to ensure that your IT equipment is protected and the services you need are always available.
Cloud solutions from RMM include server and infrastructure hosting, hosted email exchange, and hosted PBX phone systems, all of which translate to less hardware for you to maintain in your office. Let us show you how our cloud services reduce the risk of downtime and take you out of the business of managing infrastructure.
Posted by Jackie EdwardsLinkedIn