Why You Need to Supplement Built-in Backup Tools in Office 365.

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Posted by Jackie Edwards - 11 September, 2018

More and more organizations are moving from on-premises Microsoft Exchange environments to the cloud-based Office 365 platform. There currently 140 million Office 365 users, and 50 million are planning to use the platform within the next 12 months. It’s easy to see why — you get the service and value of Microsoft Exchange without the need to manage onsite IT infrastructure.

And when you move to a cloud-based solution, you don’t have to worry about backup. Right?


It’s true that Microsoft is responsible for managing and maintaining the infrastructure behind Office 365, and meeting service level agreements (SLAs) for uptime. Microsoft replicates Office 365 data across multiple, geographically dispersed data centers to protect against disaster.

However, access to and control of data stored in the cloud remains the customer’s responsibility. Users can delete things in the cloud just as easily as they delete things in an on-premises environment. Whether the deletion is accidental, the work of malicious insiders, or the result hacking or malware, Microsoft is not responsible for restoring the data.

Office 365 does offer tools that reduce this risk. For example, if a file is accidentally deleted, it can be restored rather easily. By default, deleted files are retained in the recycle bin for a month, but you can configure Office 365 to retain these files indefinitely.

If you want to recover emails you’ve already deleted from your inbox and Deleted Items folder, your Office 365 administrator will be able to find it in the Recoverable Items folder for up to 14 days. After that, the email is permanently deleted.

The takeaway here is that Office 365 has helpful tools that protect against that “oops” moment, but it can leave gaps in terms of data protection, data retention and regulatory compliance. For example, Office 365 doesn’t support point-in-time data restoration or allow you to separate security roles for different folders and mailboxes. A third-party solution enables you to implement role-based access controls and auditing capabilities. You can also recover offline copies of your Office 365 data from multiple cloud providers.

Veeam recently released a new version of Veeam Backup for Microsoft Office 365, which protects Microsoft OneDrive for Business, SharePoint Online, and the on-premises version of SharePoint, as well as Exchange Online and Exchange on-premises. Veeam Backup for Microsoft Office 365 enhances Microsoft’s automatic data replication and allows you to securely back up Office 365 to on-premises or cloud environments.

With more than 50 new features, the Veeam solution allows you to protect Office 365 data from accidental deletion, security threats and retention errors and quickly restore individual files. Additionally, efficient eDiscovery of Office 365 backup archives makes it easier to satisfy legal and compliance requirements. New data protection capabilities allow for fast, efficient backup and recovery of OneDrive for Business and SharePoint Online and on-premises. Veeam Backup for Microsoft Office 365 also provides more flexibility and visibility into your data, making it easy to search, scale, and manage backup jobs at a granular level.

Microsoft offers valuable backup tools in Office 365, but they may not be enough to meet your business and compliance requirements. Let us show you how Veeam Backup for Microsoft Office 365 helps you back up, protect and secure your business-critical data. 

Want to know more...hear directly from Veeam Executive, Paul Mattes on additional reasons to backup Office 365. 

Topics: cloud strategy, Office 365, Microsoft, Data Protection, Disaster Recovery

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