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How to Evaluate Cloud Backup Solutions.

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Posted by Jackie Edwards - 23 January, 2019

In the previous post, we explained why cloud sync and cloud storage solutions shouldn’t be considered substitutes for cloud backup. While cloud sync and storage might allow you to create additional copies of your files, they aren’t built to look for new or updated files, back them up, and restore them as quickly and securely as possible. Cloud backup solutions are specifically designed for disaster recovery so that you can minimize costly downtime.

Now that you understand the true value of cloud backup, how do you sift through the claims, lists of features, and marketing-speak to choose a solution that is right for your organization? Here are five key considerations to prioritize as you evaluate your options.

1) Backup Frequency. Weekly or even daily backups may no longer be adequate for certain systems and data. Some areas of your organization may require constant, real-time backups. Look for a solution that offers the flexibility to schedule backups based on your specific business needs.

2) Recovery Times and Bandwidth. The primary function of cloud backup is to restore normal operations with as little business disruption as possible. How long can you afford to wait for your data and systems to be restored? Keep in mind that bandwidth limitations can increase restore times by hours or even days. Does the solution you’re considering have the bandwidth to meet your requirements? Do you have enough bandwidth to support backup and restore processes without affecting network performance in other areas?

3) Security. Your data needs to be protected while in transit and at rest. That means data should be encrypted before it leaves your location, protected on its way to the cloud server, and handled securely once stored. Find out how the cloud backup provider secures your data throughout its entire journey.

4) Legal and Compliance Considerations. Will the provider’s data protection tools, protocols and processes satisfy minimum requirements for all relevant government and industry regulations? Also, the physical location of your backups can determine how the data must be protected. For example, data protection requirements often vary from state to state and country to country. Do you know where your data will be stored? Will it be moved? Consult your legal department to determine which specific questions you should be asking of cloud backup providers.

5) Track Record. Reputation matters. Past performance matters. Ask providers to demonstrate the effectiveness and security of their services. Demo their technology. Read case studies and ask for references. The ability of a cloud backup provider to protect and restore your data is directly tied to your ability to recover from a disaster, so don’t be afraid to grill those under consideration.

RMM offers flexible, secure cloud backup solutions that allow you to take advantage of the efficiency and scalability of the cloud without the management overhead of an in-house solution. RMM Cloud Backup, powered by Veeam Cloud Connect, is customizable to your recovery timelines and monitored 24x7. It also provides you with complete visibility and control of your data. By operating state-of-the-art, geographically dispersed data centers, RMM is able to maintain local relationships with customers while offering enterprise-class service, technology and expertise.

Let’s sit down and discuss each of the points mentioned above and any other concerns you may have. We’ll show you how RMM Cloud Backup and our team of backup experts help you avoid the risk of catastrophic data loss.

Posted by Jackie Edwards

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Topics: Security, Cloud Backup


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